We offer 14 days open shop. You will have to pay the shipping fee for returning.
To be eligible for a return, your item must be unused or in the same condition that you received it.
To complete your return, you need to provide your order id number.
There are certain situations where only partial refunds are granted (if applicable):
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
In general warranty period is 12 months. The limited warranty applies to physical goods, and covers any defects in material or workmanship under normal use during the warranty period. We will try to repair and replace at no charge, products or part of a product that proves defective.
Exchanges (if applicable):
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: Jess Carlsens 12 Oslo NO 0183.
To return your product, you should mail your product to: Jess Carlsens 12 Oslo NO 0183
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.